Frequently Asked Questions

We are happy to make changes to your order! Please contact our Customer Care team by clicking HERE with your order ID and updated ASAP. Do note that we are unable to make changes to your order once it is packed.

We do our best to get your order to you in perfect condition, but mistakes can occasionally happen. Please contact our Customer Care team by clicking HERE within 14 days of delivery and be sure to provide photos of the affected items so we can best assist you!

To ensure that your parcel is properly delivered and within the time frame, please ensure that your address is correctly entered and includes all relevant and/or required information. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments.

Standard Shipping

Orders Under SGD $50, SGD$10 for delivery

Orders Over SGD $50, *FREE delivery*

Orders are usually shipped within 2-3 working days. However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend! Once your order has been shipped, you will receive a shipping confirmation via email with a tracking number.